Bill Johnson – Sales Specialist, Law Enforcement & Military Sales Andrew Eager February 4, 2018 Team 5 Bill joined CZ-USA after a 28 year law enforcement career with the Kansas City, Kansas Police Department, with the last 18 years assigned to the ATF KC1 Violent Crime Task Force. At CZ-USA he is responsible for the LE/MIL Discount Program. Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Like this:Like Loading... Related 5 Responses THOMAS EDWARD GOODE May 10, 2018 I hate doing this, especially this way, but here goes. Purchased a new Valor in 10 mm on Wednesday 05/08/2018 of this week. It won’t or doesn’t work, a $2 k gun that doesn’t work — think it’s barrel link. Can’t get through you phone system, keep hitting that * button for Dan Wesson, and it goes to a none functioning line. No one else there seems to be answering either. Would really like this issue fixed, but how, you have no customer service and your phone system goes no where. To make this worse, with with a guy on the Range the same day, his new Razior Back would function either. Reply Andrew Eager May 22, 2018 I apologize for the communication issue. We travel significantly and the email@example.com email is always the best way to reach us immediately. If you could please email me your customer number I will get this taken care off right away. Reply THOMAS EDWARD GOODE May 22, 2018 Already taken care of it, it’s now with your gun smith. Just bought a 2nd one your firearms, hoping it works better than the first. Reply Andrew Eager May 22, 2018 In the future….please email us at firstname.lastname@example.org. We answer our emails within the hour….let me know if you have any other questions, comments or concerns. Reply Andrew Eager October 11, 2018 This is the LE/MIL department sir and we have nothing to do with warranty issues. If you have issues regarding warranty, please email email@example.com Reply Leave a Reply Cancel Reply Your email address will not be published.CommentName* Email* Website Notify me of follow-up comments by email. Notify me of new posts by email.