Bill joined CZ-USA after a 28 year law enforcement career with the Kansas City, Kansas Police Department, with the last 18 years assigned to the ATF KC1 Violent Crime Task Force.  At CZ-USA he is responsible for the LE/MIL Discount Program.

About The Author

Andrew joined CZ-USA after Retiring from the US Army as a Civil Affairs Team Sergeant. Deployments included both Iraq and Afghanistan. While deployed his focus was on Law Enforcement specific operations, supporting NATO and CJIATF 435. Andrew also served as a Police Officer for 5 years and has a background in logistics, project management and international affairs. He holds a Bachelors Degree in Criminal Justice Administration.

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5 Responses


    I hate doing this, especially this way, but here goes. Purchased a new Valor in 10 mm on Wednesday 05/08/2018 of this week. It won’t or doesn’t work, a $2 k gun that doesn’t work — think it’s barrel link. Can’t get through you phone system, keep hitting that * button for Dan Wesson, and it goes to a none functioning line. No one else there seems to be answering either. Would really like this issue fixed, but how, you have no customer service and your phone system goes no where. To make this worse, with with a guy on the Range the same day, his new Razior Back would function either.

    • Andrew Eager

      I apologize for the communication issue. We travel significantly and the email is always the best way to reach us immediately. If you could please email me your customer number I will get this taken care off right away.


    Already taken care of it, it’s now with your gun smith. Just bought a 2nd one your firearms, hoping it works better than the first.

    • Andrew Eager

      In the future….please email us at We answer our emails within the hour….let me know if you have any other questions, comments or concerns.


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